So today I had to make a delivery to the Hickory area, and as I was heading home, I decided to stop and feed the beast that resides inside my belly. Choices are abound, as long as you take the time to look, but I was in a hurry to get back home, so Wendi's was my choice.
Now let me back up a little bit, and explain a couple of things: A few years ago, most of the big fast food joints upgraded to these new, handy-dandy, fully automated, tell you what your getting, while using bright colors to make it happen, order screens/two-way communicators. (i.e. the big shiny box that you yell into to tell the college graduate on the other end what you want to eat) At first, as was impressed, coming from a guest satisfaction background myself, I thought it was a well planned and released attempt to give back to the people. Everywhere I went at first had these cool do-hickeys. Then one day something strange started happening. The brain surgeons inside stopped using them!
Now, I am sure that you think I have nothing better to do, but sit here and complain about something as insignificant as this, but hey...It's my Blog.
Why have something cool, if you are not going to use it? Its like buying a car you only drive on the third Sunday of every month, or saving the chocolate you got from Valentine's Day, because it just meant that much to you, or buying new socks, and hording them in your drawer, till your other ones fall apart, or saving the 1.23oz portion of steak left over from the meal you had last night, thinking you are really going to wake up the next day and say: "YES I HAVE LEFTOVERS!!!"
I think you get my drift.
So, I have often asked the leaders of tomorrow, when I pull around to the window, to get my total,(again, they are not using the system that does that for them) why they are not using the tella-screen? The typical reply is that it is broken. It must be heartbreaking to have all the tella-screens in the entire tri-county area that I deal in, to not have a single one of them work.
So again I say with feeling: "If you are not going to use it, then throw it out!" Do us all a favor and save the money you put towards the flash, and just give us something free.
While I am on the subject, does anyone out there know how infuriating it is to have the Spelling Bee Champions inside the local MickeyDs try and rush me when I am trying to decide which "one step closer to a heart attack" value meal I will be snacking on. When I said I need a minute, that means give me 60 seconds to at least get through the first quadrant of the menu before asking again.
Now I will tell you, that if I pull up to your fast food joint, and you
(1) don't use your tella-screen the way it was intended to work
(2) rush me by asking three times within a 90 second period if I'm ready
and (3) don't bother to ask if I would like to upgrade to the larger combo of undercooked, and under seasoned fries, It is possible that I may just snap at ya over the loud speaker.
Finally, I must say again that I am a big believer in using stuff, because that is what its here for, so for the love of all that's holy, use it.
Sunday, February 25, 2007
O' how I do hate racists!!
So, to get through with all the possible questions that may occur during the course of this blog, I should state some basic facts that will help anyone that has the testicular fortitude to continue to read these snippets, on a regular basis.
(1) I am a restaurant manager
(2) I am married w/child
(3) I can comfortably say that I LOVE children, and not in a weird creepy way, and look forward to the future they will bring.
(4) Absolutely, without question, have possibly a unhealthy dislike for all people who dislike someone due to the color of their skin!
I, myself, being of Anglo-Saxon dissent, may have a few people out their who find that hard to believe, but trust me in this one thought: Their is good in everybody, except racism, even in its smallest form.
I will take you on a journey that takes place this past weekend, where I happened upon not one, but two instances in one day at my restaurant.
ONE: I arrive at work around 2:30 for my 3pm shift.(hey don't judge me because my momma raised my right!) Upon "releasing the hounds" inside my clean, yet homey restrooms, I began the daily task of checking the bathroom, as a whole, before traipsing off to my other duties.
AS I open the door of one of my two stalls, I come face to face with the abrasive fact that someone apparently does not care to fondly of all people who fall under the title of the "N" word.** Now, I just don't mean it was written, but written in bold, large uncompromising letters. Not once, but twice. Then if the distasteful, if not poorly verbalized statements, were not enough, the same person(s) felt it necessary to take to artfully portraying these same someones carefully acting out a certain oral fixation on the door to the stall.
Now, this was bad! If that weren't bad enough, these same people, who are about as useful as the sweat that generates off my "boys" between my legs, felt it necessary to duplicate these same ill thoughts on the walls and door of the other stall.
Now vandalism can be dealt with in small amounts I am sure, but I HAVE KIDS THAT PISS IN THAT STALL!!, I HAVE PARENTS, THAT DO NOT HATE, PISS IN THAT STALL, ....sorry......So after the shock value wears off, I begin the process of removing the unoriginal graffiti off my walls. After a coat of paint is removed from the walls, I can rest easier that no one will be tainted from these narrow minded thoughts.
** As a side note, just for those of you that made it this far, a simple note to the above paragraphs. The "N" word can apply to all ignorant people who believe they are better that someone else. Whether you belong to a three "same" lettered group, a bastardized symbol stolen from ancient Egypt, or ENTER HATER GROUP NAME HERE:, it all adds up to one thing...stupidity...............Alas I digress. On with the show......
TWO: As the course of the evening wraps up, I had a table of irate guests who were not pleased with the service that they received. I spoke politely, and assured them that their satisfaction was our number one goal, and that I hoped they came back again, to give us another try. They seemed appeased, they said thank you, but apparently the discussion that took place between me and the FANTASTIC, UPSTANDING individuals at table 26 did nothing to quench their racist upbringing. Upon leaving these people, who are about as useful as the hair that grows on my butt, simplified the entire episode as, and I quote, "its o.k., shes nothing but a incompetent Jap"................. Are you freaking kidding me?!?! You had to take it there? Why not, "she had a off day", or, "well, we just won't ask for her the next time". You had to make the racist comment. I am sure she did not mean anything by not running the 4/40 in 5 seconds to retrieve the glass of water you requested on one of the numerous passes she made to your table because the amount of condiments available on our tables was insufficient for your needs of the night. Or that you did not have a ashtray, in which to smoke a cigarette half-way through your meal, available when the dim light inside the the worthless pile of jelly that sits atop your extremely overweight yet somehow feminine shoulders went off. Or maybe, your just felt bad because you just didn't feel pretty today, due to the dusty haze that covers the single tooth inside that purty mouth of yours, or you were sure that the halter top that looked smashing on you at home, did little to cover the obscene amount of gut that leaked out of all sides.
Whatever the case, it did nothing to correct the problem, but make it worse.
At this point I would like to pause and take a moment to state that if anyone reading this post has become offended: Good. So was I, and I had a front row seat to the entire evening. To all you haters out there, grow up and LET.. IT... GO!
In summation, this is just my first entry folks! It could get a lot worse, or it could get real good. If I get this worked up over poor upbringing, imagine what I will say when I get on the subject of the inner workings of my restaurant, my boss, the way my underwear just don't support me the way they use to, why it gets harder to aim, is the hole getting smaller?, or do I just not challenge myself enough. I mean HEY! there will be some good stuff too! I mean don't prejudge the topic of this post to set the precedence for the rest to come. Check back and see what I stand upon my soap box about next time.
-QCR
(1) I am a restaurant manager
(2) I am married w/child
(3) I can comfortably say that I LOVE children, and not in a weird creepy way, and look forward to the future they will bring.
(4) Absolutely, without question, have possibly a unhealthy dislike for all people who dislike someone due to the color of their skin!
I, myself, being of Anglo-Saxon dissent, may have a few people out their who find that hard to believe, but trust me in this one thought: Their is good in everybody, except racism, even in its smallest form.
I will take you on a journey that takes place this past weekend, where I happened upon not one, but two instances in one day at my restaurant.
ONE: I arrive at work around 2:30 for my 3pm shift.(hey don't judge me because my momma raised my right!) Upon "releasing the hounds" inside my clean, yet homey restrooms, I began the daily task of checking the bathroom, as a whole, before traipsing off to my other duties.
AS I open the door of one of my two stalls, I come face to face with the abrasive fact that someone apparently does not care to fondly of all people who fall under the title of the "N" word.** Now, I just don't mean it was written, but written in bold, large uncompromising letters. Not once, but twice. Then if the distasteful, if not poorly verbalized statements, were not enough, the same person(s) felt it necessary to take to artfully portraying these same someones carefully acting out a certain oral fixation on the door to the stall.
Now, this was bad! If that weren't bad enough, these same people, who are about as useful as the sweat that generates off my "boys" between my legs, felt it necessary to duplicate these same ill thoughts on the walls and door of the other stall.
Now vandalism can be dealt with in small amounts I am sure, but I HAVE KIDS THAT PISS IN THAT STALL!!, I HAVE PARENTS, THAT DO NOT HATE, PISS IN THAT STALL, ....sorry......So after the shock value wears off, I begin the process of removing the unoriginal graffiti off my walls. After a coat of paint is removed from the walls, I can rest easier that no one will be tainted from these narrow minded thoughts.
** As a side note, just for those of you that made it this far, a simple note to the above paragraphs. The "N" word can apply to all ignorant people who believe they are better that someone else. Whether you belong to a three "same" lettered group, a bastardized symbol stolen from ancient Egypt, or ENTER HATER GROUP NAME HERE:, it all adds up to one thing...stupidity...............Alas I digress. On with the show......
TWO: As the course of the evening wraps up, I had a table of irate guests who were not pleased with the service that they received. I spoke politely, and assured them that their satisfaction was our number one goal, and that I hoped they came back again, to give us another try. They seemed appeased, they said thank you, but apparently the discussion that took place between me and the FANTASTIC, UPSTANDING individuals at table 26 did nothing to quench their racist upbringing. Upon leaving these people, who are about as useful as the hair that grows on my butt, simplified the entire episode as, and I quote, "its o.k., shes nothing but a incompetent Jap"................. Are you freaking kidding me?!?! You had to take it there? Why not, "she had a off day", or, "well, we just won't ask for her the next time". You had to make the racist comment. I am sure she did not mean anything by not running the 4/40 in 5 seconds to retrieve the glass of water you requested on one of the numerous passes she made to your table because the amount of condiments available on our tables was insufficient for your needs of the night. Or that you did not have a ashtray, in which to smoke a cigarette half-way through your meal, available when the dim light inside the the worthless pile of jelly that sits atop your extremely overweight yet somehow feminine shoulders went off. Or maybe, your just felt bad because you just didn't feel pretty today, due to the dusty haze that covers the single tooth inside that purty mouth of yours, or you were sure that the halter top that looked smashing on you at home, did little to cover the obscene amount of gut that leaked out of all sides.
Whatever the case, it did nothing to correct the problem, but make it worse.
At this point I would like to pause and take a moment to state that if anyone reading this post has become offended: Good. So was I, and I had a front row seat to the entire evening. To all you haters out there, grow up and LET.. IT... GO!
In summation, this is just my first entry folks! It could get a lot worse, or it could get real good. If I get this worked up over poor upbringing, imagine what I will say when I get on the subject of the inner workings of my restaurant, my boss, the way my underwear just don't support me the way they use to, why it gets harder to aim, is the hole getting smaller?, or do I just not challenge myself enough. I mean HEY! there will be some good stuff too! I mean don't prejudge the topic of this post to set the precedence for the rest to come. Check back and see what I stand upon my soap box about next time.
-QCR
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